Shipping policy
Thank you for visiting and shopping at Fluffy Paw Site! We’re dedicated to delivering your orders quickly and efficiently. The following details outline our shipping policy:
1. Order Processing Time
- Orders are processed within 1-3 business days. Orders placed over the weekend or on holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been shipped, along with tracking information if available.
2. Shipping Rates & Delivery Times
- Standard Shipping: Typically takes 5-7 business days.
- Expedited Shipping: Typically takes 2-4 business days.
Note: Delivery times are estimates and may vary based on the location, carrier availability, and any potential delays due to customs or unforeseen circumstances.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be offered on orders above a certain threshold, as specified on our website.
4. Order Tracking
- Once your order is shipped, you will receive an email with tracking information to monitor your shipment’s progress.
- If you do not receive a tracking number or have any issues with tracking, please contact us at [your email/contact details].
5. Delivery Issues
- Fluffy Paw Site is not responsible for delays caused by the carrier or events outside of our control (e.g., weather, customs delays).
- If an item is lost or damaged in transit, please contact us so we can assist you in resolving the issue.
6. Wrong Address or Failed Delivery
- Please double-check your shipping address before placing your order. If a package is returned due to an incorrect address, additional shipping charges may apply to reship the order.
- Orders returned due to unsuccessful delivery attempts may also incur additional shipping fees.
7. Contact Us
- For questions about your shipment or any concerns related to shipping, please reach out to us at info@fluffypawsite.com. Our team is happy to assist and ensure a smooth delivery process.